🚚 1. Shipping Overview

Aegis Containers offers nationwide delivery across the United States for all container and modular structure orders. Due to the size and weight of our products, all shipments are handled via specialized freight carriers equipped for heavy-load transport.

🕑 2. Delivery Timeframes

Estimated delivery times vary based on product type, availability, and your location:

• Standard Containers (20ft / 40ft): 5–15 business days
• Custom Office & Modular Units: 3–6 weeks (depending on customization)
• Specialty & Reefer Units: 7–21 business days
• Tiny Homes & Prefab Structures: 4–8 weeks

You will receive a tracking update and estimated delivery window once your order ships.

💰 3. Shipping Costs

Shipping costs are calculated based on the product dimensions, weight, and delivery location. Exact shipping fees will be provided at checkout or quoted by our team for custom orders.

📌 4. Delivery Process

Our delivery process is designed to ensure safe and efficient transport of your structure:

• Order confirmation and processing within 1–2 business days
• Freight scheduling and route planning
• Pre-delivery call to confirm site readiness and access
• Delivery via flatbed or specialized transport vehicle
• On-site placement assistance where applicable

Please ensure your delivery site has adequate access for large freight vehicles. Aegis Containers is not responsible for delays caused by inaccessible delivery locations.

↩ 5. Returns Policy

Due to the nature of our products (large steel structures and custom-built units), all sales are considered final unless the item arrives damaged or does not match the agreed specifications.

• Returns must be requested within 7 days of delivery
• Items must be in their original, unmodified condition
• Custom-built or modified units are non-returnable
• Return shipping costs are the responsibility of the buyer unless the return is due to our error

🚫 6. Damaged or Incorrect Items

If your order arrives damaged or is not what you ordered, please:

• Document the damage with photos immediately upon delivery
• Do not sign the delivery receipt as “received in good condition” if damage is visible
• Contact us within 48 hours of delivery at info@aegiscontainers.com
• Include your order number, photos, and a description of the issue

We will work with you to resolve the issue promptly, including replacement, repair, or refund as appropriate.